Terms & Conditions

Last updated: 01/08/2025

These Terms & Conditions govern the use of our products and services, including the purchase of wine, olive oil, verjus and honey, as well as participation in our enotourism activities (the “Services”). By purchasing our products, booking, or attending our activities, you agree to be bound by these Terms & Conditions.

1. Company Information

Quinta dos Sentidos, Lda.
Quinta dos Sentidos, Apartado 148, EC Silves, 8300-999 Silves

NIPC 513 604 219

+351 282 144 668

info@qds.pt

 

2. Products

  • We produce and sell wine, olive oil, verjus and honey in accordance with applicable food and beverage regulations.
  • All product descriptions, pricing, and availability are subject to change without notice.
  • Alcoholic beverages are only available to individuals of legal drinking age in their country of residence. By purchasing, you confirm that you meet this requirement.

 

3. Orders & Payments

  • Orders can be placed by email, by phone, or in person at our premises.
  • Payment is due at the time of order unless otherwise agreed.
  • We accept credit card, cash or bank transfer.
  • Prices include applicable taxes unless otherwise stated. Shipping costs, where applicable, will be added at checkout.

 

4. Shipping & Delivery

  • Products are shipped to the address provided by the customer.
  • We are not responsible for delays caused by carriers or customs authorities.
  • Customers are responsible for ensuring that delivery of wine complies with local laws in the destination country.

 

5. Returns & Cancellations

  • Food and beverage products cannot be returned once opened, unless defective.
  • If a product is damaged or defective upon delivery, please contact us within 7 days with proof (photo and order details).
  • For enotourism activities, when dealing with a third party provider (travel agencies, etc.), cancellations are accepted up to 48 hours before the scheduled time. Later cancellations or no-shows are still due to be paid or non-refundable.

 

6. Enotourism Activities

  • Our winery visits, tastings, and related experiences are subject to prior booking and availability.
  • Participants must be of legal drinking age to take part in tastings involving alcohol.
  • Visitors are responsible for their own health, safety and behavior during activities. We reserve the right to refuse admission or ask a participant to leave in case of inappropriate conduct.
  • Children must be supervised by an accompanying adult at all times.

 

7. Liability

  • We take all reasonable measures to ensure the quality and safety of our products and services.
  • To the fullest extent permitted by law, we disclaim liability for damages arising from misuse of our products, accidents during visits, or circumstances beyond our control.
  • Visitors are responsible for their own belongings; we are not liable for loss or theft.

 

8. Intellectual Property

All content on our website, labels, and promotional material (including logos, text, and images) is the property of Quinta dos Sentidos, Lda. and may not be copied or used without our permission.

 

9. Privacy & Data Protection

We process personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for details on how we collect and use personal data.

 

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Portugal.

 

11. Contact

For questions or concerns regarding these Terms & Conditions, please contact us at:
info@qds.pt – +351 282 144 668